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In “Know of What You Speak”, we saw how you can improve your career success by understanding your business environment and properly using the terminology.

The more you know, the better your chance of success.

But the converse is also true.

For many – especially younger workers – this is a bigger problem. Here is why. 

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(In)Competence in Business

On 01/24/2011, in Professionalism, by Jordan Wilson

I do not expect perfection in business dealings (although I hope for it).

But I do expect that my staff, colleagues, and business associates are competent. That is, they can perform their functions within the minimum standards for their specific function.

If I am dealing with a person trying to sell me a product or service, I am even more demanding that they exhibit basic competence.

Sadly, this basic proficiency is often lacking.

For example:

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